The Cloud Keeps Your Remote Workers Connected
Nearly a quarter of all Americans work from home every day. Many more do the same as part of a hybrid work schedule, a legacy left over from the pandemic. However, more than just convenience, remote work has many benefits for your business, especially when you move your workflow to the cloud. Commercial cloud solutions […]
Call Center Solutions For A Better Customer (And Employee!) Experience
When your customers dial your number, you want to ensure they have the best experience possible. That’s where call center solutions can help. Today, we take a quick look at just a few of the many benefits of our advanced call center solutions. Call Recording Call recording gives your staff the opportunity to record both […]
Disaster Recovery Restores Operations. Do You Have A Plan?
Disaster recovery is one aspect of business continuity. As a business owner or manager, it’s crucial that you understand how to assess your risk and implement a plan to get back to business as usual in the midst of an unexpected event, such as a cyber breach or Act of God. Disruptive Events There are […]
It’s Time To Review Your Business Continuity Plan
Do you know how you’ll continue to operate if major issues arise within your business? Whether it’s a digital disaster or brick-and-mortar mayhem, having a plan in place to keep your systems running and your people working is critical. Today’s post touches on the basics of business continuity and why you need a plan. What […]
Unified Communications For The Way We Do Business Today
There was once a time when the business needed little more than a room full of operators to route calls to the appropriate department. But this was clunky and often not as efficient as need be. Fortunately, technology has come leaps and bounds since then. Today’s business owners, workers, and clients need access to each […]
ITC Adopts Microsoft Azure Technology
Microsoft Azure offers a comprehensive suite of technological capabilities for small and midsize businesses. Small and midsize businesses (SMBs) are unquestionably the backbone of the economy. However, these businesses often face unique challenges when it comes to IT infrastructure. SMBs typically have smaller budgets and fewer IT resources than larger enterprises, which can make it […]
How Can Cyber Security Measures Help Protect A Business And Its Leaders?
Today’s professional platforms run largely on the internet. And that means that businesses and their leadership teams are under increasing threats of cyber-attacks, identity theft, and more. These can have a devastating impact on a business by damaging its reputation, costing it money, or, worse, putting its customers at risk. For these reasons, it’s more […]
Video Surveillance Enhances The Workplace And Offers Peace Of Mind
Video surveillance is simply the use of cameras to monitor and record activity in the workplace. It is a common practice that can deter crime, protect assets, and offer SMBs peace of mind, knowing that there’s always a watchful eye on their businesses ITC offers the latest in HD video surveillance technology. Our systems are […]
ITC Offers SMBs Professional Cabling Solutions
In today’s technology-centric business environment, we no longer rely just on computers and monitors. There are many different pieces of equipment, from printers to servers and more, that support our daily activities. And with all of this tech comes the cables and racks and casings that keep them going. But managing these is a challenge […]
Cloud Computing for Small Businesses: A Quick Guide For SMBs
Cloud computing is a catch-all term for certain computing services that take place over the internet, or the cloud. Cloud computing encompasses many different areas, including servers, storage, databases, networking, software, analytics, and intelligence. Small businesses can benefit from cloud computing as it allows for a digital IT infrastructure that can be accessed on demand. […]