As a business owner, have you ever wished that you could make phone calls directly from your email or chat application? Now you can. Maybrook-based ITC just announced a catalog of new integrations that make business communication much easier from coast-to-coast.
VoIP and UC
Many technology providers offer VoIP and UC (Unified Communication) systems. But ITC has taken this a step further by focusing the power of unified communications into Microsoft Outlook, Microsoft Teams, Salesforce, and more. By integrating all of your most used business applications, you can better leverage the full potential of each. By streamlining your communication and workflow, you get the most out of your technology investments.
Benefits Of Unification
ITC has taken the initiative to ensure full integration with today’s most popular production software on the market. In doing so, the company makes it easy to communicate effectively. How? Employees can quickly and easily dial contacts, sync up their Outlook calendar, and update their available or away status directly from their most used programs.
Further, ITC’s Microsoft Exchange Communicator automatically delivers and syncs voicemails (and even faxes) into screen-friendly emails that won’t disturb the rest of the office. Perhaps most importantly, unifying communication means employees are not checking five or six different platforms… so no message gets left behind.
It’s Not About Convenience
Okay, it is about convenience, but there’s more to ITC than ease of access. ITC’s integration products can help your business save time, improve customer service, and increase productivity. Your sales staff, for example, can quickly retrieve consumer information while on a call. This allows them to pull personal details that might help seal the deal.
By utilizing the power of VoIP and unified communications, ITC can help your business be more effective, efficient, and connected. And in a world where moments matter, you can never be too close to your clients.
Contact ITC
Want to thrive in 2024 and beyond? Our communications experts can get your business set up with a product or suite of products that helps you stay on track, on target, and on top.
